The importance of being sorry

Dave Morin, CEO of Path, is sorry.

Path used to copy and store your agenda from your mobile to its servers. They also didn’t notify the users about it.

So Dave decided to apologize:

We believe you should have control when it comes to sharing your personal information. We also believe that actions speak louder than words. So, as a clear signal of our commitment to your privacy, we’ve deleted the entire collection of user uploaded contact information from our servers.

Taking responsibility is the first step to gain your customers’ trust. That’s so nice of you, Dave.

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